Freelance / Client Work
E-Commerce Support Agent
Don't guess, check.
Customer support falls apart when the model sounds confident without knowing the catalog. I built an e-commerce support agent around retrieval, product grounding, and cleaner response flow so it could answer usefully instead of improvising.
The goal was simple: fewer vague responses, more trust.
Want something in this direction?
If you are building a product, automation flow, or performance-sensitive system, send context.